

Lacked technical resources to manage Oracle Critical Patch Updates
No in-house 24x7x365 Oracle database support coverage
In-house team stretched by administrative tasks, limiting time for business initiatives
Monitoring: 24x7x365 monitoring and support of critical Oracle databases
CPU Patching: Quarterly Oracle CPU patching for the Windows Bundle across 25 servers
Reboots: Automated monthly Windows Server reboots
Documentation: Centralized document management platform for environment information
Health Checks: Annual Oracle health checks to optimize database performance
Cleanup: Automated cleanup of alert, audit, log, and trace files
Improved server stability and up-time
Automated monthly reboot process spanning 25 servers, saving extensive hours of work and money each month
Documented server environment reduced downtime and mitigated risk
Erickson Living's team now focuses on growth and innovation initiatives
Knowledgeable Oracle experts at a fraction of the cost of a full-time employee
24x7x365 support, including overnight upgrades and unexpected issues
Senior-level DBAs with expertise unique to Erickson Living's database environment

