DataStrike's Managed Service Solution Brings Strategic Automation to Erickson Living

Erickson Living engaged a Managed Services Provider (MSP) to manage their Oracle environment.

Erickson Living Case Study

Without the ability to service their systems 24x7, Erickson Living turned to DataStrike.

Case Study

DataStrike's Managed Service Solution Brings Strategic Automation to Erickson Living

Challenges

Lacked technical resources to manage Oracle Critical Patch Updates

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Inability to provide 24x7x365 support coverage

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In-house resources were restricted by administrative tasks, limiting time to focus on business initiatives

Solutions

Monitoring: 24x7x365 monitoring and support of critical Oracle databases

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CPU Patching: Quarterly CPU patching for Oracle Windows Bundle spanning 25 servers

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Reboots: Automated monthly Windows Server reboots

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Document Platform: A document management platform to store environment information in a centralized location

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Health Checks: Health checks conducted annually to optimize performance and ensure a healthier database environment

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Cleanup: Automated the cleanup of alert, audit, log, and trace files

Results

Server stability and up-time improved

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Automated monthly reboot process spanning 25 servers, saving extensive hours of work a month and money

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Documented server environment led to a reduction in downtime and mitigated risk

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Erickson’s resources are able to focus on initiatives that increase growth and innovation

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