DataStrike's Managed Service Solution Brings Strategic Automation to Erickson Living

Lacked technical resources to manage Oracle Critical Patch Updates

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Inability to provide 24x7x365 support coverage

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In-house resources were restricted by administrative tasks, limiting time to focus on business initiatives

Monitoring: 24x7x365 monitoring and support of critical Oracle databases

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CPU Patching: Quarterly CPU patching for Oracle Windows Bundle spanning 25 servers

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Reboots: Automated monthly Windows Server reboots

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Document Platform: A document management platform to store environment information in a centralized location

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Health Checks: Health checks conducted annually to optimize performance and ensure a healthier database environment

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Cleanup: Automated the cleanup of alert, audit, log, and trace files

Server stability and up-time improved

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Automated monthly reboot process spanning 25 servers, saving extensive hours of work a month and money

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Documented server environment led to a reduction in downtime and mitigated risk

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Erickson’s resources are able to focus on initiatives that increase growth and innovation