

AWS migration introduced significant workload challenges for the database engineering team
A 24x7 digital presence made critical nights-and-weekends operations difficult for daytime staff to manage
A diverse, highly engineered technology environment required specialized expertise across many skill sets
Performance Monitoring: LogicMonitor to identify and resolve I/O saturation and throughput issues in real time
Database Optimization: SQL Query Store to pinpoint expensive queries, improve execution plans, and create missing indexes
AWS Migration: Terraform-coded RDS deployments, Always On availability groups, and coordinated backup and restore
24x7 Support: A 100% onshore, around-the-clock support model for AWS migration and database operations
Significantly reduced CPU utilization and eliminated overnight bottlenecks
Improved POS performance and reliable, efficient overnight backup processes
Uninterrupted progress on AWS migration projects and day-to-day operations
A modern, scalable cloud environment that lets the retailer focus on its core mission

